Background: MediRecords is a comprehensive cloud-based patient and clinical management platform designed to meet the needs of doctors, specialists, multidisciplinary clinics, and hospitals providing virtual or face-to-face care.
Role: Lead UI/UX Designer
The Universal Communications Bar is designed to make communication within MediRecords simple and efficient. Positioned on the right-hand side of the platform, it’s accessible from any screen, bringing together essential tools like Chat, Notice Board and Email on Demand in one convenient place. With features like SMS on demand and Marketplace coming soon, it’s built to support the way users work today and into the future.
Our MediRecords 2.0 pilot customers have embraced this feature for its ability to streamline communication and collaboration, both within teams and with external users. It’s all about making it easier to stay connected and get things done faster.
Features and Benefits
3. Seamless Chat
Easily chat with teammates, groups (like the Reception team) and patients
2. Noticeboard
Post announcements to keep everyone informed with updates, news, or shared achievements.
1. Email on Demand
Send email messages directly from within the platform. Designed to make communication with patients and clinical contacts more convenient and efficient, this feature simplifies email workflows and enhances security.
4. Real-Time Messaging
Messages are sent instantly, with notifications through icons or pop-ups to ensure nothing gets missed.
5. Search and Filter Tools
Quickly find announcements or chats using intuitive search and filtering options.
6. Always Within Reach
Available on every screen, the Universal Communications Bar helps you communicate quickly, manage tasks efficiently, and enhance patient care.
Since its launch, the Universal Communications Bar has driven a 40% increase in user engagement, highlighting its value in improving communication and collaboration across the platform.
